Ecommerce Service is part of POSTAL NETWORK , it a very cost effective solution provided by DHL ECOMMERCE (SINGAPORE) PTE. LTD. and uses Local Postal Network.

Tracking is available on http://webtrack.dhlglobalmail.com/?trackingnumber=TRACKINGNUMBER

Economy – Delivery Service

Sometimes customers are confused when we mention you are sending item via DHL, in fact the packages first go to DHL HO (Germany) and there after is given to the POSTAL NETWORK for local delivery.

NOTE: THIS SERVICE CAN TAKE APPROX 2 -3 MONTHS FOR DELIVERY

Economy Service in MIDDLE EAST.

Please note this is not a recent change as home delivery service was never developed by these national postal services Hence sending to the below listed countries in the Middle East have certain limitation(s).

Countries in Middle East that accept PO Box address only:
· Oman
· Qatar
· Saudi Arabia
· United Arab Emirates

Countries in Middle Eat that also accept street address:
· Bahrain
· Egypt
· Israel
· Jordan
· Kuwait
· Lebanon

ECONOMY SERVICE SIZE LIMITATION
DHL Economy Service without tracking :
Maximum dimension: 900mm in length, width and depth combined (greatest dimension may not exceed 600mm)

Maximum weight: 2 kg
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Economy Service with tracking :
Maximum dimension: 900mm in length, width and depth combined (L+W+H Combined) (greatest dimension may not exceed 600mm)
Maximum weight: 2 kg
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Economy Service with tracking
Maximum dimension: 1500mm in length, width and depth combined (L+W+H Combined) (greatest dimension may not exceed 1050mm)
Maximum weight: 20 kg

Please contact us on [email protected] for any clarifications